Privacy Policy - Way2Pay India for B2B Utilities Services

Effective Date: [04/06/2021]

1. Introduction:

Way2Pay India (hereinafter referred to as "Way2Pay," "we," "our," or "us") is committed to safeguarding the privacy and security of personal information provided by users (hereinafter referred to as "Users," "you," or "your") who utilize our B2B utilities services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws and regulations.

2. Information We Collect:

2.1 Account Information:

When you register for a Way2Pay account, we may collect your name, email address, contact number, and business details.

2.2 Payment Information:

In order to facilitate B2B transactions, we may collect and store your bank account details or payment credentials. Please note that all payment-related information is encrypted and stored securely.

2.3 Transaction Data:

We may collect information related to your B2B transactions on our platform, including payment history, invoice details, and transaction amounts.

2.4 Communication:

We may retain records of communication with you, including emails, chat logs, and customer support interactions.

3. How We Use Your Information:

3.1 Provision of Services:

We use your personal information to provide our B2B utilities services, process payments, and ensure the smooth execution of transactions.

3.2 Customer Support:

We may use your information to respond to your inquiries, address issues, and provide customer support.

3.3 Improvements and Updates:

Your information helps us improve our platform, services, and user experience. We may use anonymized data for analytical purposes.

3.4 Legal Compliance:

We may use your information to comply with applicable laws, regulations, and legal requirements.

4. How We Protect Your Information:

4.1 Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Your payment information is encrypted using secure socket layer (SSL) technology.

4.2 Access Controls:

We restrict access to your personal information to authorized personnel only, and access is granted on a need-to-know basis.

4.3 Data Retention:

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations.

5. Disclosure of Your Information:

5.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and technology partners.

5.2 Legal Requirements:

We may disclose your information when required by law, court order, or government authorities.

5.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights:

6.1 Access and Correction:

You have the right to access and update your personal information. You can do so by logging into your Way2Pay account or contacting our customer support.

6.2 Opt-out:

You can opt-out of receiving marketing communications from us by following the instructions provided in our marketing emails.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised Privacy Policy.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Contact Email/Address/Phone Number].

By using Way2Pay's B2B utilities services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.